A FULLY INSURED & LICENSED DENVER ROOFER
“Beyond Roofing’s goal has always been a simple one – provide customers with outstanding customer service while maintaining superior quality and craftsmanship.”
Founded in 1993, we have over 20 years of residential and commercial roofing experience and have installed thousands of roofs. During this time, we have developed a vast network of homeowners, real estate agents, insurance agents, association and property managers and other parties who rely on our experience and expertise over and over again. Our dedicated and well-trained team of associates is committed to your satisfaction, demonstrating a level of professionalism that is second to none.
Combined with our systematic processes and procedures that ensure your project is completed as quickly and efficiently as possible, we guarantee you will be thoroughly satisfied with the outcome. As summarized below, these truly unique processes and procedures have been developed to provide each and every client with a level of attention and productivity that our competitors simply can’t match.
THE BEYOND ROOFING DIFFERENCE
DEDICATED CUSTOMER SERVICE REPRESENTATIVE
Our competitors typically insist that your project be managed from start to finish by a salesperson whose primary motivation, quite frankly, is to sell new projects. Once sold, it may be difficult to draw their attention from other projects and sales initiatives. Not at Beyond Roofing. We noted a long time ago that this structure created a significant misalignment of customer service goals. Therefore, at Beyond Roofing, every one of our clients are assigned a single, dedicated customer service agent whose only objective is to provide superior customer service and ensure that each and every customer is fully satisfied with their project. Our customer service agents are based in our corporate office where they can be reached every day to obtain immediate answers to your inquiries. They aren’t out in the field selling new projects – their sole task is to provide you with frequent updates, answer your questions and help guide you through the process.
YEARS OF EXPERIENCE WORKING WITH INSURANCE & REAL ESTATE AGENTS
At Beyond Roofing, we take great pride in the network we have developed over 20 years working with insurance and real estate agents, property and association managers, and other industry professionals. We aren’t storm chasers – more than 90% of our projects are obtained via referral from one of these professional groups. We understand how to take care of a customer and their project, and these dedicated professionals have noticed.
Over 20 years we have also mastered the art of managing insurance claims. Typically, clients need only to provide us with the name and contact information of their insurance agent, and we can handle the rest, making your experience painless.
WARRANTY AND CERTIFICATION
Our 10 year workmanship warranty is one of the longest and most comprehensive in the industry. Combined with standard product warranties of between 30 and 50 years, you can rest assured Beyond Roofing will stand by our work for years to come.
We are also a TamkoPro certified roofer – a certification obtained by less than 1% of roofing companies in the country – thus providing additional piece of mind that our financial structure, professional experience and project results have been vouched and verified by a highly qualified third party. This certification also allows us to offer enhanced product warranties unavailable to our competitors and their clients.
Beyond Roofing is a fully insured a licensed Denver roofer. Our more than 20 years in business have earned us an A+ Rating with the Better Business Bureau. We carry out all projects with integrity, honesty, quality and a commitment to 100% customer satisfaction.
VERIFIED PRODUCTION PROCESS
The goal of our production process has always been to make it as transparent, easy and stress-free as possible for our customers. Generally, the process begins with a roof inspection and assessment of potential damage. Next, with the full support of your project manager and customer service representative, we will guide you through the insurance claim process – often requiring little or none of your time. With your approval, we will coordinate the entirety of the claims process and submit all required documentation. Once approved, we move forward with installation, typically to be completed within 30 days of our initial meeting. Upon completion, you will be provided with copies of your product and workmanship warranties, as well as a lien waiver and other necessary documentation. And, along the way, your customer service representative will be sure to provide you with numerous updates regarding status, timing and other considerations such as how and when to prepare your home for its roof installation.
We are now a member of the Colorado Roofing Association! We are proud to be recognized for the work we do in the community and we’re renewing our commitment to helping homeowners make the right decisions.